Introduction
At Stellamar Boutique LLC, we strive to provide you with a seamless and efficient shipping experience. Our Shipping Policy outlines the terms and conditions for the shipment of orders placed with us. Please read this policy carefully to understand how we handle shipping and delivery.
Shipping Destinations
We currently ship to addresses within the United States. Unfortunately, we do not offer international shipping at this time.
Processing Time
- Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Processing Delays: During high-volume periods, order processing times may be longer than usual. We appreciate your patience and understanding.
Shipping Methods and Costs
We offer several shipping options to meet your needs:
- Standard Shipping: Delivered within 5-7 business days. Flat rate of $5.00.
- Expedited Shipping: Delivered within 2-3 business days. Flat rate of $15.00.
- Overnight Shipping: Delivered within 1 business day. Flat rate of $25.00.
Free Shipping
We offer free standard shipping on orders over $75.00. This promotion is automatically applied at checkout and is only valid for orders shipped within the United States.
Order Tracking
- Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment.
- Tracking Updates: Please allow 24-48 hours for the tracking information to become available.
Shipping Issues
- Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been delivered to the shipping address provided. Please ensure that your shipping address is secure.
- Damaged Packages: If your package arrives damaged, please contact us immediately at support@stellamarboutiquellc.com with your order number and photos of the damage. We will work with you to resolve the issue.
Delivery Times
- Standard Delivery: 5-7 business days from the date of shipment.
- Expedited Delivery: 2-3 business days from the date of shipment.
- Overnight Delivery: 1 business day from the date of shipment.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, carrier delays, and holidays.
Address Changes
If you need to change your shipping address after placing an order, please contact us immediately at support@stellamarboutiquellc.com. We will do our best to accommodate your request, provided the order has not yet been shipped.
Contact Us
If you have any questions about our Shipping Policy or need assistance with your order, please contact us at:
- Address: 656 Coleman Blvd. Unit 401, Mount Pleasant, SC 29464
- Phone: +1 317-691-1459
- Email: support@stellamarboutiquellc.com
Thank you for choosing Stellamar Boutique LLC. We appreciate your business and are committed to providing you with a positive shopping experience.
